In line with current social distancing guidelines, the Larry H. Miller Group of Companies and Larry H. Miller Dealerships announced today a complimentary concierge vehicle pickup and drop-off service for customers with service appointments in an effort to help those whose health might be at risk, and those who are providing critical services get to work.

"We want to be great community partners to help those who are on the front lines, assist those who are most at risk, and provide a safe and innovative experience for our automotive customers and employees," said Steve Starks, CEO of the Larry H. Miller Group of Companies. "This approach allows us to practice social distancing while ensuring our customers' transportation needs continue to be met."

  • Dealerships will offer a complimentary concierge service and can pick up and deliver a customer's car to their home or office.
  • Instead of waiting during a service appointment, customers have the option of taking a complimentary courtesy shuttle or a ride share service, paid for by the dealership, that can drop them off at their home or office until their vehicle is ready.
  • All LHM Dealerships service advisors and service technicians wear a fresh pair of gloves with each customer's vehicle.
  • When a vehicle enters the service drive, technicians place a protective seat cover on the driver's seat of every vehicle and wipe down the steering wheel with disinfectant wipes.
  • LHM Dealerships offer a service called DrivePur, which is an airborne sanitization product that kills unseen germs and bacteria inside the vehicle.

"We know that people rely on their vehicles to get them where they need to go," said Dean Fitzpatrick, president, LHM Dealerships. "Even now, there are people working in essential businesses whose job is to keep the collective public safe and healthy. We want them to know that our dealerships are open, and that we've instituted various measures to minimize the risk of potential exposure."